Privacy Policy

We look after your personal information in line with South Africa’s privacy law (POPIA).

What we collect Your name, email, phone number and address when you place an order. Your name and email if you join the newsletter. Basic information about how people use the website, such as pages visited and device type. This is collected with cookies through Google Site Kit (Google Analytics). You can block cookies in your browser settings.

Card details Payments go through Paystack. We never see or keep your card details.

Why we use it To send your order, contact you about it, and send the newsletter if you signed up. You can unsubscribe at any time.

Who sees it Only the services we need to run the shop: Paystack for payments, couriers for delivery (including Tunl for international orders), Google for website statistics, and our website and email providers. We never sell your information.

How long we keep it Only as long as we need it, or as long as the law requires for tax records.

Your rights You can ask us to show, correct or delete your information at any time by emailing us. You can also complain to the Information Regulator at inforegulator.org.za.

Contact hello@leneehlersstudio.com · Paarl, Western Cape, South Africa